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We are not able to make changes to your order once it has been submitted. You will have a short window to cancel items in your order before it begins processing, so please reply to your order confirmation email as soon as possible should you wish to do so. Please review all information carefully before placing your order, especially your shipping address information. Undeliverable orders are treated as a return and subject to our returns policy.
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In the unlikely event that your order is not delivered within the above delivery windows, please contact the carrier indicated in your tracking link for further information. If your package remains undelivered and there are no tracking updates for 20 days (30 days for international shipments), please submit a claim and we’ll process a refund. Please note that we are not responsible for lost or stolen packages that are reported as delivered.
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