First things first: you need somewhere to film your video. Ideally, you’ll want a quiet room where you can close the door and set up a phone/tablet/computer, but you can do this just about anywhere.

​

You don’t need a studio environment — in fact, it can add a little personality to your video if the scene looks homey. For example, a couch and plant combination? In front of a bookshelf?

​

Remove anything that’s distracting and rearrange the scene to help improve the overall shot. Because you’re looking to create a permanent space for your videos, consider choosing a room where you can control the light. That way, you’ll have a consistent look throughout all of your videos.

​

Consider doing your videos at the same time of day and if you are doing it at night, make sure the lighting is the same. It is good to wear the same clothes in each video although this is not critical.

​

To set up your phone, remember to always have it in the horizontal position - LANDSCAPE (in other words turn your phone on its side).

​

Please speak quite loudly and very clearly when you answer the questions. And remember to make sure the TV and radio are off and your phone is on silent, we want to minimize the amount of ambient noise that will come through in the background.

If you have a tripod use it, if not I use a few heavy books to keep your phone stable. Turn your phone to photo mode and select Video. Check that you have the right profile for your video and push the record button.

​

After you have answered your question, turn off the video and go back to your email from Video Memories, and press reply.

Attach the video and any photos/videos you want to be displayed in this segment of your video to your return email.

​

Press send and it is done.